Cancellation policy
 
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
 
To exercise your right of withdrawal, you must inform us:
 
Gevital Medical - Buck GbR
Sonnenstrasse 26
83457 Bayerisch - Gmain
Germany
+49 8651 770521
customer-service@gevital.com
 
by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
 
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us for this purpose), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
 
You must return or hand over the goods to:
GevitalMedical - Buck GbR,
Sonnenstrasse 26
83457 Bayerisch - Gmain
Germany
 
without undue delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
 
Note on non-existing right of withdrawal
The right of withdrawal does not exist in the following circumstances:
(1) for goods that are specially manufactured for an individual customer or entity or tailored to the personal needs of an individual consumer.
(2) for all goods, which are hygienically sealed and are not suitable for return for reasons of health protection or hygiene, if their seal is broken.